CLIENT SUPPORT SERVICES
We don't work for an insurance company - we work for you!
Even the best insurance quickly loses value when employees become frustrated with their coverage. PMG provides every client with a dedicated Account Manager. These experienced professionals work not only to support executives and HR, but to support every employee in the clients organization.
During open enrollment, we remind your employees that we don't work for an insurance company - we work for them! So when they have any issue with their coverage, we invite them to call PMG where they will find an advocate to address their problem.
Let PMG support your employees so that Human Resources can focus on other critical needs!
Critical Resources for Busy Human Resource Professionals
HR Staff have more responsibilities than ever before. Many must balance training, hiring, payroll, employee relations, workers comp as well as employee benefits. Our goal at PMG is to shift much of the benefits workload from your team to ours. Let us provide you with the best coverage options available, facilitate and conduct your open enrollment, create and present comprehensive Employee Benefit Summaries to all employees, and educate them about the quality of their benefits program.
PMG Clients also enjoy access to MyWave Connect, a one-stop resource for HR Professionals. Find thousands of easily searchable documents on topics such as compliance, safety, risk management, health care reform and wellness, as well as employee newsletters, policies, forms and much more!
Most employers invest thousands of dollars in their benefits program. Unfortunately, Employees who don't understand their benefits are unlikely to value them! PMG provides our clients with the tools to effectively communicate those benefits to their employees. Our customized Employee Benefit Summary not only details all of the benefits available to your valued employees, but also includes required government notifications and disclosures to keep your company compliant. Summaries are provided to employees during open enrollment, and are also useful when hiring new employees during the plan year.
Engagement also includes educating your employees about the causes of rising premiums. For clients with over 100 employees, our proprietary T.E.A.C.H. program targets medical utilization that can drive up costs, while also helping employees and their families receive the best possible care.
ADVANCED ONLINE TOOLS
PMG provides clients with comprehensive online benefits administration capabilities through BerniePortal. This system provides employee Onboarding, Benefits Enrollment and Administration, Employee Self-Service, PTO Tracking, ERISA Document Distribution and more, all in one system. Imagine - no more stacks of enrollment forms! Instead, employees conduct their enrollment through our easy-to-use platform. There is even a mobile app for iOS devices!